Question 1

Where does Arctic Cuts deliver to?

Accepted Answer

We deliver across Peninsular Malaysia including Selangor, Kuala Lumpur, Putrajaya, Negeri Sembilan, Melaka, Perak, Penang, Johor, Pahang, Kedah, Kelantan, and Terengganu. Use our postcode checker to confirm availability for your specific location.

Question 2

How is the beef kept fresh during delivery?

Accepted Answer

All deliveries are made using temperature-controlled vehicles. Larger orders are packed in insulated boxes, while smaller orders use aluminium foil insulation bags to maintain freshness during transit.

Question 3

How long does delivery take?

Accepted Answer

Delivery typically takes 1-3 business days depending on your location within Peninsular Malaysia. Orders to major cities like Kuala Lumpur and Selangor are usually delivered within 1-2 days.

Question 4

Do you deliver to East Malaysia (Sabah and Sarawak)?

Accepted Answer

Currently, we only deliver to Peninsular Malaysia. For areas outside our coverage, please contact us and we'll try to accommodate your order.

Question 5

Is there a minimum order for delivery?

Accepted Answer

We have flexible ordering options. Contact us for details about minimum order requirements and bulk order discounts.

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